Returns & Exchanges
At Corten Steel Ireland, we want you to be completely satisfied with your architectural garden features. If your item isn't quite right, you can return your unused products within 14 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team via email with your order number and reason for return to receive a Return Authorization code.
Secure Packaging
Carefully repackage your item in its original crate or box, ensuring that any protective layers are in place to prevent scratches during transit.
Arrange Collection
Due to the weight of Corten steel products, we will coordinate with our specialized freight partners to schedule a convenient pickup from your property.
Inspection and Refund
Once our warehouse team inspects the item to ensure it is in its original, unweathered condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing